Refund policy
Refund & Returns Policy
At Wattlenwonder, we want you to love your purchase. Please read our policy carefully before ordering.
Print-on-Demand Products All our wall art prints are produced on demand and printed by Gelato, a trusted global print-on-demand partner. Because each piece is custom-made just for you, we are unable to accept returns or exchanges for change of mind.
Damaged, Defective or Incorrect Orders If your order arrives damaged, defective, or incorrect, please contact us within 30 days of delivery at [your email] with:
- Your order number
- A clear photo of the issue
We will arrange a free reprint or full refund at no cost to you.
Australian Consumer Law Our products come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage.
Shipping Issues If your order is lost in transit, contact us and we'll investigate and resolve it promptly.